Shipping policy

Shipping Policy

Thank you for shopping with us. Below you'll find everything you need to know about how and when your order will arrive.

Order Processing

All orders are processed within [1–2] business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. Once your order ships, you'll receive a confirmation email with your tracking details.

Delivery Times

Eurozone

Service Estimated Delivery
Economy 5–8 business days
Express 3–5 business days

International

Service Estimated Delivery
Standard 5–8 business days
Express 3–5 business days

All delivery estimates are given in business days (Monday–Friday) and do not include weekends or public holidays. During peak periods or due to circumstances beyond our control, delivery may take longer than usual.

Shipping Costs

Shipping costs are calculated automatically at checkout based on your location and chosen delivery method. [Add any flat rate or free-shipping threshold here if applicable.]

Order Tracking

Once your order has shipped, you'll receive a tracking number by email so you can follow your delivery every step of the way.

Customs, Duties & Taxes (International Orders)

International shipments may be subject to import duties, taxes, or customs fees set by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping price.

Delays

While we do everything possible to deliver on time, delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control.

Incorrect Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.

Contact Us

If you have any questions about your order or shipping, reach out to us at [your email] and we'll be happy to help.